Avaya IP Office 500 V2 Control Unit 700476005

Avaya IP Office 500 V2 Control Unit (700476005) $60.00


The processor will be defaulted to manufacturer's settings - number of base slot covers will be 2  - Release of processor will be at least a PCS 11 and the loadable software will be tested at least at software version 7.0(36) - NO SD CARD IS INCLUDED THAT IS REQUIRED FOR FUNCTIONALITY. So you need an SD card for functionality and then you need to add base and daughter cards to add phone lines and phones.  



Items are used tested working with a 30 day warranty - Item are cleaned but fading and usage and wear will be visible.


Have questions - Call 863-614-1900 for more details.

Avaya IP500 V2 Features

  • 4 Base Card Slots - Can accommodate Digital Station, Analog Phone, VCM, Expansion, ETR, and Combination base cards. Also accommodates the Legacy Card Carrier.
  • Trunk Cards - Supports IP500 trunk daughter cards connected to IP500 Base Cards.  Also supports IP400 trunk cards using the Legacy Card Carrier.
  • 2 SD Card Slots - Supports system SD card (required) and optional SD card
  • Voicemail Channels - Maximum 30 usable for Voicemail Pro/TAPI WAV connection sessions
  • 8 Expansion Ports - Compatible with Digital Station 16/30, Phone 8/16/30,So8, WAN3, and Analog Trunk 16. 
  • Support for up to 12 Expansion Modules - In addition to the 8 integrate expansion ports, can add up to  4 additional external expansion modules using 4-Port Expansion base card.
  • 2 LAN Ports - Full duplex 10/100 Mbps; managed layer 3 Ethernet switch
  • Additional Ports - Music on-hold, DTE port, external relay switch for door entry controls, integral WAN port
  • Includes Power Cord


This is just the processor and will not work with out some Base and or Daughter Cards - For Avaya IP Office 400/500 Bundle see the below Link!

Avaya IP Office 500 V2 Business Phone System w/ 6 Digital Phones


To program this system for initial system set up you will need a PC and a CAT 5 Cable.  You will also need to download the software:



You will need the Avaya IP Office Administration software to program the system.


To find this see the red link "IP Office 7.0 Installation Instruction".  On page 51 it references "Web Sites".


Under the section of "Other Non-Avaya Web Sites" the second one down under "IP Office Info" will lead you to a website.


I recommend using the 7.0.36 version as that will be version of your system that is loaded to the SD card if buying an IP Office 500V2 Processor from me.


For older IP Offices that are Pre-release 6.0 If you use a higher version than 7.0(36) it may not be backwards compatible to your version so I recommend not going higher than 7.0(36).


Or you can go to Support.avaya.com. When there go to Support by Product and hover on the tab and go to "Downloads" Enter Product Name "ip-office-platform"


To the right it will say "Choose Release" select "7.0.x" you will see an option for "IP Office Release 7 Q2 2012 Administration Maintenance Release, 7.0.x"


When you click on the file it will lead you a LOGIN NOW page.  Off to the top right there is an option that says, "Don't have a login?" Below it click on the "Sign Up" option where I think Avaya will allow you to download it after you fill out the fields and agree to their terms and conditions.



To find a technician.


You can go to http://www.phoneinstallers.net/


Enter your zipcode:


Then click on the magnifying glass.


Then on the next screen where it says “Filter Search Results by Supported Manufacturers” and there is a box where the default says, “All Manufacturers” – hit the down button and select “AVAYA” then select “GO”.


Look for technicians that specifically mention your phone system and I tend to stay away from technicians who say they can do it all or all phone system types. 


Also you can use Avaya’s Partner locator at https://www.avaya.com/en/partner-locator/. Enter your Zip Code, Business size is small and for Solution select Unified Communication (Voice) then search.


Good luck!


See below for documents: - See Product Description chapter 11 for a voice mail comparison guide.

IP Office 7.0 Product Description
IP Office 7.0 Installation Instruction
IP Office 7.0 Feature Matrix


For more documentation go to http://www.vayaipoffice500.com/Brochures_ETC.html


For more information see www.vayaIPOffice500.com or call the Telephone Man of America at 863-614-1900

I would recommend the Avaya IP Office 500V2 phone system.

 When considering a phone system Key to me is Availability of parts and Availability of support AND AVAYA IP OFFICE HAS BOTH!.


AVAYA phone systems were formerly made by Lucent Technologies and prior to that AT&T.

AVAYA enables businesses to achieve superior results by designing, building and managing their communications infrastructure and solutions. For over one million businesses worldwide, including more than 90 percent of the FORTUNE 500®, AVAYA's embedded solutions help businesses enhance value, improve productivity and create competitive advantage by allowing people to be more productive and create more intelligent processes that satisfy customers.


The Avaya IP Office 500V2 phone system is the newest hardware platform version of the Avaya IP Office and I would recommend using software version 7.0 as no licenses are needed to make it functional and the software is accessible to the general public whereas higher versions need a license to be functional and the software is not available to the general public and is more complicated to program. 


The IP Office has replaced the Avaya Partner ACS system.

Some of the highlights are below:

IP Office is a versatile communications solution that combines the reliability and ease of a traditional telephony system with the applications and advantages of an IP telephony solution. This converged communications solution can help businesses reduce costs, increase productivity, and improve customer service.


The Avaya IP Office 500V2 Phone System Supports up to 4 slots for base and daughter cards on its chassis and up to 12 Expansion Modules and up to 384 analog, digital or IP phones and a combination of  various trunk types such as E1, T1, PRI, ISDN and analog loop or ground start lines.  Up to 192 T1 channels, up to 240 E1 channels, up to 16 analog trunks can be on the IP 500V2 chassis by using the Analog Trunk Module 4 (ATM4) daughter card that works in conjunction with IP500V2 Base Cards and more analog trunks can be added by using Analog 16 Expansion Modules. UP to 148 optional voice compression channels can also be used and the IPO 500 V2 can also connect up to1,000 users over 32 locations!


Messaging on the IP Office 500V2 comes in a few packages – Essential/Embedded VoiceMail and Preferred Edition/VoiceMail Pro.  Essential/Embedded VoiceMail is more than adequate for most small businesses and does not need a PC to act as a server. It supports up to 6 ports/simultaneous users (2 initially included) and up to 25 hours of storage capacity (15 initially included).  It supports up to an amazing 40 independent configurable Auto Attendants that can support up to 40 separate companies and up to 12 menu items per Auto Attendant with features such as dial by name/number, fax routing etc.


The Preferred Edition/VoiceMail Pro is the most advanced messaging option and does require a dedicated PC for a server and can handle up to 40 ports/simultaneous users and has many advanced features.  To fully use the IP Office and it’s features the Preferred Edition/VoiceMail Pro is needed.  To see more features please review chapter 13 of the IP Office 7.0 Product Description.


Do you want to add more capacity to this Processor?


For the processor to work you will need an SD Card.  I recommend the 7.0(36) version as no licenses are required for IP Office/Standard mode for full basic functionality.



Avaya IP Office IP500 V2 System SD Card Mu Law 700479710

Image may vary from actual product


Avaya IP500 V2 System SD Card Mu Law (700479710) New: $55.00 Like New $35.00 w/ 7.0(36)

See the below categories:





Telephone Man of America at 863-614-1900

Avaya IP Office 500 V2 Control Unit 700476005
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  • Manufacturer's Product Number: 700476005
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Price $60.00